All Systems Operational

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This is the official System Status page for M5 Hosting and M5 Cloud and M5 Hosting. Our Standard Maintenance Window is 00:01 to 03:00 PDT (US/Pacific Time) every Sunday morning. Any changes or maintenance that is perceived to have anything but very minimal risk to service will be performed during this window and announced here and to subscribers to this Status Page.

CDP Backups




Operational

M5 Hosting Load Balancing Cluster




Operational

M5 Spam Filter Cluster




Operational

Access Network System (one or more racks)




Operational

Core Network Systems




Operational

Electrical Systems




Operational

Environmental Controls




Operational

M5 Support Portal (service.m5hosting.com)




Operational

M5 Cloud Manager Web Interface (manage.m5cloud.com)




Operational

Cloud Hypervisors




Operational

Cloud Primary Storage




Operational

Cloud Secondary Storage




Operational

M5 Hosting Website




Operational

DNS




Operational

External Services

Mandrill

SendGrid

Locations

Scheduled Maintenance

Cloud Infrastructure Upgrade (Web Interface and Backend Software) (RESCHEDULED)Planned Maintenance

Schedule

February 21, 2026 8:00PM - February 22, 2026 12:00AM PST
February 22, 2026 4:00AM - February 22, 2026 8:00AM UTC

Components

M5 Cloud Manager Web Interface (manage.m5cloud.com)

Locations

Cloud Zone "CA1" - (SDTC Data Center)

Description

A previously announced maintenance for 2/14/26 has been rescheduled. This notice is for the new time. We will be performing maintenance to upgrade our M5 Cloud platform (Apache Cloudstack). The M5 Cloud Management WebUI and API will be down briefly during this maintenance 4 hour window. Your VMs will not be rebooted or lose connectivity, only the management interface will experience interruption.
Support Portal MaintenancePlanned Maintenance

Schedule

February 23, 2026 4:00AM - 6:00AM PST
February 23, 2026 12:00PM - 2:00PM UTC

Components

M5 Support Portal (service.m5hosting.com)

Locations

Cloud Zone "CA1" - (SDTC Data Center)

Description

We will be applying a software bug fix to our M5 Hosting Support portal. Throughout the maintenance window there may be periodic outages to the following services: - https://service.m5hosting.com - Support Ticket Creation - Device Metrics & Monitoring - Billing Portal Access It is important to note that this maintenance will not affect production dedicated server, collocated, or cloud infrastructure. If you require emergency assistance during this maintenance window please call us at 877-344-4678.