Active Incident

Updated a few seconds ago

This is the official System Status page for M5 Hosting and M5 Cloud and M5 Hosting. Our Standard Maintenance Window is 00:01 to 03:00 PDT (US/Pacific Time) every Sunday morning. Any changes or maintenance that is perceived to have anything but very minimal risk to service will be performed during this window and announced here and to subscribers to this Status Page.

Incident Status

Partial Service Disruption

Components

Access Network System (one or more racks), Core Network Systems

Locations

Cloud Zone "CA1" - (SDTC Data Center)



September 2, 2026 11:05AM PDT
September 2, 2026 6:05PM UTC
MONITORING

One of our upstream providers has multiple fiber cuts in the sourthern California area. We have de-peered from them but have reports of other providers being impacted due to the severity of the incident.

September 2, 2026 11:07AM PDT
September 2, 2026 6:07PM UTC
MONITORING

Status level adjusted to Partial Service Disruption

CDP Backups




Operational

M5 Hosting Load Balancing Cluster




Operational

M5 Spam Filter Cluster




Operational

Access Network System (one or more racks)




Partial Service Disruption

Core Network Systems




Partial Service Disruption

Electrical Systems




Operational

Environmental Controls




Operational

M5 Support Portal (service.m5hosting.com)




Operational

M5 Cloud Manager Web Interface (manage.m5cloud.com)




Operational

Cloud Hypervisors




Operational

Cloud Primary Storage




Operational

Cloud Secondary Storage




Operational

M5 Hosting Website




Operational

DNS




Operational

External Services

Mandrill

Locations