Planned Maintenance In Progress

Updated a few seconds ago

This is the official System Status page for M5 Hosting and M5 Cloud and M5 Hosting. Our Standard Maintenance Window is 00:01 to 03:00 PDT (US/Pacific Time) every Sunday morning. Any changes or maintenance that is perceived to have anything but very minimal risk to service will be performed during this window and announced here and to subscribers to this Status Page.
Cloud Maintenance / Planned OutagePlanned Maintenance

Description

Due to out data center facility partner needing to retire part of their San Diego infrastructure, we will be physically moving the hardware that supports your VM/VPS/Virtual Machines hosted in our CA1 Availability Zone (the default zone). To do this, we must make this move at noon on Saturday, August 22nd, 2026 PDT. This maintenance will require an outage for VMs in our CA1 Availability Zone only, and there will be no access to the API or the we interface at https://manage.m5cloud.com so, you will not be able to start, stop, create, delete, or otherwise manage any of your VMs in any zone during the maintenance window. The maintenance window will be at least 4 hours.

Components

M5 Cloud Manager Web Interface (manage.m5cloud.com), Cloud Hypervisors, Cloud Primary Storage, Cloud Secondary Storage

Locations

Cloud Zone "CA1" - (SDTC Data Center)

Schedule

August 22, 2026 12:00PM - 6:00PM PDT
August 22, 2026 7:00PM - 1:00AM UTC


August 22, 2026 12:00PM PDT
August 22, 2026 7:00PM UTC
UPDATE

Scheduled maintenance is starting.

August 22, 2026 5:52PM PDT
August 23, 2026 12:52AM UTC
UPDATE

Work continues. The maintenance will not be completed by the originally estimated 6pm end time. We are currently a little over 2 hours behind schedule. We will update if/when a new estimate can be made.

CDP Backups




Operational

M5 Hosting Load Balancing Cluster




Operational

M5 Spam Filter Cluster




Operational

Access Network System (one or more racks)




Operational

Core Network Systems




Operational

Electrical Systems




Operational

Environmental Controls




Operational

M5 Support Portal (service.m5hosting.com)




Operational

M5 Cloud Manager Web Interface (manage.m5cloud.com)




Planned Maintenance

Cloud Hypervisors




Planned Maintenance

Cloud Primary Storage




Planned Maintenance

Cloud Secondary Storage




Planned Maintenance

M5 Hosting Website




Operational

DNS




Operational

External Services

Mandrill

SendGrid

Locations