All Systems Operational

Updated a few seconds ago

This is the official System Status page for M5 Hosting and M5 Cloud and M5 Hosting. Our Standard Maintenance Window is 00:01 to 03:00 PDT (US/Pacific Time) every Sunday morning. Any changes or maintenance that is perceived to have anything but very minimal risk to service will be performed during this window and announced here and to subscribers to this Status Page.

CDP Backups




Operational

M5 Hosting Load Balancing Cluster




Operational

M5 Spam Filter Cluster




Operational

Access Network System (one or more racks)




Operational

Core Network Systems




Operational

Electrical Systems




Operational

Environmental Controls




Operational

M5 Support Portal (service.m5hosting.com)




Operational

M5 Cloud Manager Web Interface (manage.m5cloud.com)




Operational

Cloud Hypervisors




Operational

Cloud Primary Storage




Operational

Cloud Secondary Storage




Operational

M5 Hosting Website




Operational

DNS




Operational

External Services

Mandrill

SendGrid

Locations

Scheduled Maintenance

Upstream Internet Provider Maintenance - CA1 & CA2Planned Maintenance

Schedule

March 7, 2026 11:00PM - March 8, 2026 7:00AM PDT
March 8, 2026 7:00AM - March 8, 2026 2:00PM UTC

Components

Core Network Systems

Locations

Cloud Zone "CA1" - (SDTC Data Center), Cloud Zone "CA2" - (LWDC Data Center)

Description

One of our internet carriers is performing some work on their infrastructure that may impact connectivity to our network. The provider has performed similar work at our Austin TX location previously. That maintenance was described by the provider that there would be brief interruptions. However, the work caused traffic to be roited in to the ether for much longer than advertised. To prevent this problem during this maintenance window, we will be disconnecting from the provider ahead of the maintenance to force all traffic to avoid this provider and avoid any problems that may come from a similar failure as last time, by the provider. This will force all traffic to use our other providers. We use multiple Tier-1 internet providers and the BGP routing protocol at the San Diego data centers. This should prevent any outages as a result of this maintenance, but it will change the route some traffic takes in and out of our San Diego data center locations, as we disconnect and reconnect them. The different route may have different latency or packet loss than the usual route. This is expected to affect sites in San Diego only.